Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

MagicBands & Cards – Frequently Asked Questions

Q.

I have multiple MagicBands or cards. How do I manage them?

A.

You manage your MagicBands or cards in the MagicBand section of My Profile. For example, you are able to:

  • Activate or deactivate MagicBands or cards
  • Report a MagicBand or card as lost
  • Customize MagicBands before they are shipped

Multiple MagicBands or cards can be assigned to a single person, so activating a new MagicBand or card does not mean that you must deactivate an existing MagicBand or card. All active MagicBands or cards assigned to a person have access to the benefits and entitlements for that person. Adding a new MagicBand or card does not add new entitlements, such as additional theme park admissions.

If you require additional assistance managing your MagicBands or cards, please contact us or visit any Guest Relations location at Walt Disney World Resort.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
Footer Links

We use cookies to help make this website better, to improve our services and for advertising purposes. Learn more about our use of cookies and change your browser settings in order to avoid cookies. Otherwise, we’ll assume you are okay to continue. Continue

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.