I received my MagicBands, and there is something wrong with them. What should I do?
MagicBands & Cards – Frequently Asked Questions
Don’t worry! We’ll try to correct your issue as soon as possible and send you a replacement if necessary. If we cannot replace your MagicBands before you travel to Walt Disney World Resort, you will be provided with MagicBands or cards when you arrive at your Disney Resort hotel.
If you have not yet done so, customize your MagicBand.
Replacement MagicBands may be subject to a fee.