I received my MagicBands, and there is something wrong with them. What should I do?
MagicBands & Cards – Frequently Asked Questions
Don’t worry! We’ll try to correct your issue as soon as possible and send you a replacement if necessary. If we cannot replace your MagicBands before you travel to Walt Disney World Resort, you will be provided with MagicBands or cards when you arrive at your Disney Resort hotel.
Replacement MagicBands may be subject to a fee.
If you have not yet done so, customize your MagicBand.
Starting in 2021, we plan to unveil an innovative new offering as part of the My Disney Experience app that will bring features of a MagicBand to your smart devices. With this new offering, MagicBands will no longer be provided on a complimentary basis with new Disney Resort hotel reservations for Guests with arrivals beginning Jan. 1, 2021 and beyond.
Guests staying at Disney Resort hotels with an arrival date through December 31, 2020 will receive complimentary MagicBands.