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Family & Friends in My Disney Experience – Frequently Asked Questions

Q.

In My Disney Experience, how can multiple adults or teens make plans for a child?

A.

In the Family & Friends section of My Disney Experience, you can create a profile for a child under age 13 simply by entering the name and age. The person who creates a child’s profile will manage the profile and all the plans for that child. The child’s profile cannot be transferred to another person to manage.

Only create one profile per child. Creating multiple profiles for an individual may result in issues accessing travel plans and redeeming FastPass+ selections.

Any Guest age 13 and older who does not have a Disney account may create an account at any time. If you make plans on behalf of a Guest who later creates a Disney account, be sure to invite that Guest to connect with you in Family & Friends using his or her Disney account email. This allows the plans you’ve made to migrate to the other Guest’s account.

Learn more about Family & Friends

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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