Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

International Travel – Frequently Asked Questions

Q.

I am not a United States citizen. Do I need to present a passport or photo ID when I check into a Disney Resort hotel?

A.

A valid passport or photo ID may be requested upon arrival at Disney Resort hotels. If you have questions about our identification requirements, please call (407) 939-4357. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
Footer Links

We use cookies to help make this website better, to improve our services and for advertising purposes. Learn more about our use of cookies and change your browser settings in order to avoid cookies. Otherwise, we’ll assume you are okay to continue. Continue