Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Annual Passes – Frequently Asked Questions


Can I view Annual Passes that are linked to other people in My Disney Experience?


In the My Reservations section of My Disney Experience, you are able to view Annual Passes linked to people connected to your Family & Friends list if you are sharing information with that person. Look for Annual Passes in the “Paperless Tickets” section of My Reservations.

If you cannot find the Annual Pass that you wish to reassign, please make sure that “Show All” is selected in the dropdown menu in the top-left corner and “My Family” is selected in the dropdown menu in the top-right corner. If you still do not see the Annual Pass, double-check that the person to which the pass is linked is still connected to your Family & Friends list and that you are sharing information with that person.

Learn more about Annual Passes for Walt Disney World Resort.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.