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PhotoPass – Frequently Asked Questions

Q.

What is Memory Maker?

A.

Memory Maker is an incredible way to download all the Disney PhotoPass photos and videos you capture throughout Walt Disney World Resort during your vacation—including at select attraction and dining locations. The photos and videos are conveniently connected to your online Disney account with a touch of your MagicBand or card, or mobile device with a Disney MagicMobile pass.

You can conveniently view, download and share your Disney PhotoPass memories on Disney PhotoPass and on the My Disney Experience Mobile App.

There’s no need to purchase each photo individually. You can simply enjoy your vacation knowing that your memories are being captured for you.

Learn more about Memory Maker.

Memory Maker includes photos taken during the Memory Maker window and linked to the Memory Maker Guest’s Disney account. Photos will expire pursuant to the expiration policy. If Memory Maker is purchased at the advance purchase price, any photos taken within 3 days from the date Memory Maker is purchased will not be included and must be purchased separately. Not responsible for missing, lost or damaged photos. Subject to Memory Maker terms and conditions.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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