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PhotoPass – Frequently Asked Questions

Q.

How do I view my Memory Maker photos?

A.

You can view your photos on Disney PhotoPass and on the My Disney Experience Mobile App!

If you purchased Memory Maker in the park, you may need to link Memory Maker to your Disney account before you can begin downloading photos. You may also need to link any MagicBands or cards that you used at the Disney PhotoPass locations to view and download your photos.

If you purchased Memory Maker at the advance purchase price, photos taken within 3 days of the date of purchase will not be included in Memory Maker and must be purchased separately.

Learn more about Memory Maker.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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