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Rooms & Packages – Frequently Asked Questions


If a member of my party is afraid of dogs or has allergies, what will you do to accommodate us?


As part of this pilot program, certain floors or sections of four hotels (out of our 26 Walt Disney World Resort hotels) are designated as dog-friendly, while a majority of areas remain canine-free to accommodate guests with allergies or other needs. This means approximately 250 rooms, or less than 1 percent of a total room inventory of 28,000 rooms, are designated as dog-friendly. In addition, we have a thorough cleaning process for our rooms and will work to accommodate your individual needs.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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