Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Rooms & Packages – Frequently Asked Questions

Q.

Can you guarantee that my room will be dog-free?

A.

We can guarantee your request to stay outside of the designated dog-friendly areas at one of these four resorts. These dog-friendly Disney Resort hotels are:

The overwhelming number of hotels and hotel rooms at Walt Disney World Resort are not part of this pilot program, which affects approximately 250 rooms, or less than 1 percent of a total hotel inventory of 28,000 rooms. If you prefer to stay at a hotel that is not dog-friendly, there are several other Walt Disney World Resort hotels to choose from.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
Footer Links

We use cookies to help make this website better, to improve our services and for advertising purposes. Learn more about our use of cookies and change your browser settings in order to avoid cookies. Otherwise, we’ll assume you are okay to continue. Continue

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.