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Tickets – Frequently Asked Questions


Can I upgrade theme park tickets after they are purchased?


Yes. If it is within 14 days of a theme park ticket’s first use and the ticket has remaining admissions, you are able to upgrade the ticket. If it is more than 14 days after first use or if no admissions remain, then a ticket may not be modified or upgraded.

Tickets Purchased Before 2005
You cannot upgrade tickets purchased before 2005. However, while older tickets cannot be upgraded, if an older ticket does not have an expiration date, the ticket remains valid until all admissions are used.

Update Options
Upgrades may include:

  • Upgrading a 1-Day Value Ticket to a Regular or Peak Ticket
  • Adding days
  • Adding the Park Hopper Option
  • Adding the Park Hopper Plus Option

Where to Upgrade Tickets
Ticket upgrades must be made in person at the following locations at Walt Disney World Resort:

Tickets are nonrefundable and may not be downgraded to a ticket with less entitlements.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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