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Tickets – Frequently Asked Questions

Q.

I have linked a ticket to my Disney account. How do I use the ticket?

A.

Once your ticket has been linked to your Disney account, and you have matched the ticket to yourself, all you have to do is go to the theme park or water park, touch your MagicBand or card to the touch point at the Main Entrance and enjoy your visit!

Please hold on to any annual pass that you link to your Disney account, as you may need to show your pass for theme park complimentary standard parking (if your pass includes parking) and food and merchandise discounts—along with a valid photo ID, such as a driver’s license or passport.

Don’t worry! If you lose your MagicBand or card and it is linked to your Disney account, you do not also lose your tickets. You can request a replacement MagicBand or card and access your tickets through the new MagicBand or card. Replacement MagicBands may be subject to a fee.

Visit My Reservations to view and reassign unused tickets.

  • For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).
  • New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM
    Dining reservations, technical support and other enquiries: daily from noon to 10:00 PM
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