Imagine your loved one’s delight when they return to their Resort hotel room to find it magically transformed!
Surprise that special person in your life with a personalized in-room celebration! Whether celebrating a birthday, holiday, first visit or romantic occasion, In-Room Celebrations make your loved one feel like their favorite Disney characters have stopped by to create a personalized celebration—just for them!
You can enhance their experience even more by choosing from a wide variety of popular Disney surprises and keepsakes—or by creating your own personalized gifts with our Custom Gift Builder feature!
Explore the many possibilities at Disney Floral & Gifts, or call a Disney Floral & Gifts “Dream Maker” at (407) WDW-GIFT or (407) 939-4438 today!
Enjoy a leisurely cruise to Disney Springs on a complimentary water taxi.
Complimentary bus transportation to and from all Disney theme parks and water parks is available. Buses also run to Disney Springs and Disney′s Winter Summerland Miniature Golf Course.
The bus stop at Disney’s Port Orleans Resort – Riverside is located in front of the Colonel’s Cotton Mill building.
Enjoy complimentary transportation and luggage delivery to and from Orlando International Airport.
Discover a whimsical way to dash about! Getting to select locations around Walt Disney World Resort—or traveling to and from Orlando International Airport—is easy when our private vehicles whisk you off in delightful Disney style. (Additional charges apply.)
Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment and recreation experiences at this Resort.
Collect your boarding pass and check your luggage from the comfort of your Disney Resort hotel.
A 24-hour ATM is located in the lobby of the Colonel’s Cotton Mill building.
Guests may exchange foreign currencies at the Front Desk or Lobby Concierge.
Childcare and Services
24-hour self-service laundry rooms are adjacent to each of the 5 quiet pools dotted around the Resort hotel. Machine tokens can be purchased at these laundry rooms.
For dry cleaning or valet laundry service, select “Housekeeping” on your Guest Room phone. Deposit your items in the provided laundry bag for pickup and fill out the attached form. Items picked up by 9:00 AM are typically returned to you after 7:00 PM that same day.
Send pre-stamped postcards and letters from the Front Desk, as well as pre-packed, pre-labeled packages. Stamps are available for purchase at Fulton’s General Store.
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
When staying at Disney’s Port Orleans Resort – Riverside, you can arrange to have your merchandise delivered to Fulton's General Store, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.