Imagine your loved one’s delight when they return to their Resort hotel room to find it magically transformed!
Surprise that special person in your life with a personalized in-room celebration! Whether celebrating a birthday, holiday, first visit or romantic occasion, In-Room Celebrations make your loved one feel like their favorite Disney characters have stopped by to create a personalized celebration—just for them!
You can enhance their experience even more by choosing from a wide variety of popular Disney surprises and keepsakes—or by creating your own personalized gifts with our Custom Gift Builder feature!
Explore the many possibilities at Disney Floral & Gifts, or call a Disney Floral & Gifts “Dream Maker” at (407) WDW-GIFT or (407) 939-4438 today!
Cruise from Walt Disney World Swan Hotel to Epcot and Disney’s Hollywood Studios on a Friendship Boat.
Friendship Boats depart from the hotel, with stops at the Disney's BoardWalk Resort, Disney's Yacht Club Resort, Disney’s Beach Club Villas and the Walt Disney World Dolphin Hotel.
Check at the Walt Disney World Swan Hotel for the Friendship Boat schedule.
Complimentary bus transportation to and from Disney theme parks and water parks is available. Buses also run to Disney Springs area and Disney′s Winter Summerland Miniature Golf Course.
The bus stop at Walt Disney World Swan Hotel is located just left of the front entrance. There is also a stop at Walt Disney World Dolphin Hotel.
Self-parking is located near the entrance to Walt Disney World Swan Hotel. Valet parking is available at the main entrance, adjacent to the lobby.
Rates for registered Guests of Walt Disney World Swan Hotel:
Rates for other Guests:
A 24-hour ATM is located in the lobby just past the Concierge desk.
A National/Alamo Car Rental desk is located in the lobby of Walt Disney World Dolphin Hotel. Enjoy the convenience of automobile pickup and drop-off right at your front door. Stop by the rental desk or call:
National Car Rental
Childcare and Services
24-hour self-service laundry rooms are located on the lower level of Walt Disney World Dolphin Hotel. Machine tokens can be purchased in the laundry room.
For dry cleaning or valet laundry service, dial “Housekeeping” on your Guest Room phone. Deposit your items in the provided laundry bag for pickup and fill out the attached form. Items picked up by 9:00 AM will be returned to you by 6:00 PM that same day.
Postal and package-handling services are available at the Business Center, located in the main lobby.
Send anything from postcards to golf clubs to packages weighing up to 100 pounds. The business center can also receive packages on your behalf and deliver them to any location at Walt Disney World Resort.
The Business Center also provides a full range of office services and supplies.
Spa Services, Massages
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at a Walt Disney World Resort hotel for purchases made:
When staying at the Walt Disney World Swan Hotel, you can arrange to have your merchandise delivered to Disney Cabanas, a shop on the first level of this Resort hotel.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Resort hotel, your merchandise will be waiting for you at the pickup location.
Visit the Lobby Concierge to purchase tickets, make dining or special-event reservations, and more.
Already know exactly what you want? Book spa treatments, transportation, childcare and other services online using our self-service VIP Concierge Services system.
Discover the Disney difference—take advantage of personalized assistance to enhance your theme park experience.
Don’t know where to begin after arriving at the Walt Disney World Resort? Visit the Disney Planning Center, a one-stop resource for help with all your vacation needs.
Our friendly Cast Members can answer all your questions and assist with:
Rejuvenate at Mandara Spa—a full-service spa and salon offering massages, hair and body treatments, and more.
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.