As you prepare to visit, please know that we’ve made updates based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies.
It may be different from the last time you visited. But together, we can find new ways to create magical moments—and memories to treasure.
Your Guide to Updated Experiences
Theme Parks and Tickets
Please note that information below applies for Guests who purchased their tickets directly with Walt Disney Travel Company International. If you did not book directly, please contact your travel agent or tour operator.
Disney Resort Hotels and Activities
Please note that information below applies for Guests who purchased their Resort stay or package directly with Walt Disney Travel Company International. If you did not book directly, please contact your travel agent or tour operator.
To provide additional flexibility, we are waiving all Disney-imposed amendment and cancellation fees. If you wish to cancel your reservation, we will provide a full refund.
Disney Park Pass System
Discover how to make theme park reservations—which are required for park entry.
Events, Tours and Experiences
Explore changes to special events, tours, recreation and other premium activities.
View information about cancellations and refunds for dining reservations and experience bookings.
A number of shops and restaurants are open at Disney Springs. Here’s what to know before you go.
If you’re coming to Walt Disney World Resort as part of a meeting, convention, youth program, wedding or other group or celebration, and you have questions about your plans during the closure period, please consult with the organizer of your group or event.
We have taken enhanced health and safety measures—for you, our other Guests, and Cast Members. You must follow all posted instructions while visiting Walt Disney World Resort.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.
By visiting Walt Disney World Resort, you voluntarily assume all risks related to exposure to COVID-19.
Help keep each other healthy.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.